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From Consumers to Citizens

The above recording is of a presentation Manfred Hellrigl gave to an audience in Stockholm, Sweden, starting out with the following questions... (My notes below are not a 1-to-1 verbatim match to what Manfred is presenting, they also include some interpretations/adaptations)

- How can we secure our standard of living?
- How can we secure a good future for our kids?
- Who will take care of us when we need care?
- How can we deal with growing diversity?
- How can we deal with the growing complexity?
- Who will pay the debt?
- Why are we in debt?
- What's going wrong?
- Who is to blame?

Political dilemma of sustainability - people that face it are un-re-electable.

Who is going to solve these issues if we can't expect it from the political system?
how can it be that the political system developed in a way that it doesn't solve the big and important issues we are confronted with?

Citizens are treated as customers

Politics/parliament, economy and experts run the system, citizens are a mere disturbance vulnerable to lobbyism

Study of volunteering in Europe - countries with the least engaged citizens have the most trouble in the current economic crisis.

We need active, engaged, collaborative citizens

How can we support and promote civil engagement
How can we make people step out of there comfort zone and do something for their neighborhood, community, town they are living in

How can we get them?

Doesn't work:
- laws and regulations
- to plea and call
- campaigns
- subsidies, grants
- awards and decorations

Appreciative inquiry: looking for what is working instead of looking to fix what is not

- Acupuncture points (find the change makers)
- Self-organisation (let them do it their way)
- How to organize self-organisation (example roundabout)

Langenegg example: snowball method
- found the major
- major selected 15 random citizens
- 15 random citizens were invited to come back with 2 more each
- 45 gathered to make a list of key individuals in the community
- 200 people were invited to network
- encouraged to talked about whatever they wanted

Proposal for child friendliness:
Citizens jury:
- 2000 randomly selected, invited
- 75 agreed to take four days off work unpaid
also included 50 children in a future conference
and open space with 60 experts
Result:
what children and adults proposed was at least as interesting as what experts suggested

Citizens jury is too expensive

Cheaper: wisdom councils

Random selection: can't use brochure/poster to invite. must instead pick directly/randomly and tell that they were chosen

Problem --> solution --> ok, that may sometimes work

otherwise:

Problem --> responsibility --> trust --> shared vision --> implement solution

Cooperation utilizes the power of diversity

Our way of thinking is influenced by the economic way of thinking, focusing on deficits

Deficits --> opportunities for products and services --> growth of institutions

Abundance --> strength, talents, gifts --> co-operation

Requires willingness to respect open processes

Politicians don't need to have solutions

Public acceptance is required anyway - involving the public to come up with solutions is the shortcut to progress

25.6.2012, 9:39